Terms & conditions

We are:

Idtagit Pty Ltd t/as Idtagit, an Australian registered company ABN 74 167 497 654

Our email:


Our address:

PO Box 2131 Taren Point NSW 2229 AUSTRALIA

You are:

A visitor to our Website or our customer.

These terms and conditions regulate the business relationship between you and us. When you use this website, you agree to be bound by these terms and conditions.

No person under the age of 18 years may purchase Goods. If you are under 18, please ask an adult for help with your purchase. By proceeding with a purchase from our Website you are warranting that you are over 18 years of age.

The Terms & Conditions:

1. Definitions

  1. "Account" means the account set up by you on our Website for the purpose of purchasing goods online.

  2. "Customer" means all persons or entities that utilise our Website and services or purchase our Goods, including you and/or your authorised representative.

  3. "Finder" means a person who has contacted us to notify that an ID Tagged item has been found.

  4. "Found Item" means an item tagged with an Idtagit tag, which has been reported to us as found.

  5. "Goods" means the items which are available for purchase on our Website including but not limited to Idtagit tags.

  6. "Ongoing Service" means the service as described in clause 6.

  7. "Our Website" means the entire computing hardware and software installation that is or supports our Website.

  • 2. Our Contract with You

    1. These terms and conditions apply:

      1. So far as the context allows, to you as a visitor to our Website; and

      2. In any event to you as a Customer or prospective purchaser of our Goods.

    2. It is within our full and unfettered discretion to accept or reject your instruction to provide you with Goods available for sale on our Website. Where you ask us to provide you with Goods for sale on our Website, our contract is made at the time that the order is confirmed by email from us to you following placement and payment of your order online.

    3. Where your instructions are rejected by us after payment has been effected, all money paid will be fully refunded to you within 7 days.

    4. We cannot guarantee that Goods listed for sale on our Website will be available at all times. All reasonable steps are taken to ensure that the Goods listed for sale are available at all times. We will not be liable for any loss or inconvenience caused by any unavailability of our Goods listed for sale on our Website.

    5. We may change these terms from time to time. The terms that apply to you are those posted here on our Website on the day you place your order for Goods on our Website.

  • 3. Your Account with Us

    1. You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Ongoing Service.

    2. If you use our Website for the purposes of purchasing Goods, you are responsible for maintaining the confidentiality of your Account and password and for preventing any unauthorised person from using your computer or mobile device.

    3. You agree to accept responsibility for all activities that occur under your Account or password. You should tell us immediately if you believe some person has accessed your Account without your authority and also log in to your Account and change your password.

    4. You agree to receive marketing and other correspondence from us providing information regarding our goods and services, including but not limited to special offers and coming events. This consent can be withdrawn at any time by notification to us directly.

4. Privacy Statement

  1. Any information or opinion which

    1. we store about you;

    2. in any form or format, whether written or otherwise; and

    3. is apparently or reasonably identifiable as information about you, whether accurate, true or otherwise,

    is considered to be 'personal information' at law.

  2. The only personal information about you which we retain is:

    1. the information which you have provided which is stored in your Account (name, email address and mobile phone number).

      We retain this information solely for contacting you directly regarding a Found Item, or otherwise in accordance with clause 3.d above;


    2. the address to which your order for Goods was shipped.

      We retain this information as a business record of our transactions only. It is not used for any marketing or Ongoing Service purpose.

  3. Your personal Information is only accessible by the business and marketing administrators of Idtagit.

  4. We may share your personal information with third parties for the purposes of conducting necessary business such as processing payments and delivering Goods. We will not sell or otherwise provide your personal information to any other third party without your prior consent, except where we are obligated by law.

  5. You can view or update the personal information which we hold at any time by logging in to your Account on our website, or in the event of information at clause 4.b.ii above, by making your request to our head office in writing.

5. Price and Payment

    1. a. All prices are quoted in Australian dollars and are inclusive of GST unless otherwise stated.

    2. The cost of Goods is as displayed on the website, plus any applicable import/export taxes and/or shipping costs. Payment of import/export charges and custom charges (if applicable) are the sole responsibility of the customer and, as they are not charged or endorsed by Idtagit, we are not in a position to advise you of any dollar amount which may be charged to you by any Australian or other government authority.

    3. The only accepted method of payment at this time is PayPal. Using PayPal to make your payment may require you to open an account with PayPal.

    4. If PayPal is not an available option for you, you may contact our head office seeking agreement to an alternative payment method. We in no way guarantee to accept any alternative form of payment from you.

    5. Payment is considered to be made by you when cleared funds are received by us.

6. Provision of Ongoing Service

      1. Our ongoing service is restricted to connecting you with a Finder in order for you to arrange for the return of your Found Item.

      2. When we are contacted by a Finder, we search the Idtagit number on our database to determine the identity of the registered owner. We will then use the contact information in your Account to advise you of the reported find, and to pass on the contact information of the Finder so that you can arrange for the return of the Found Item.

      3. We take no responsibility for you not receiving notification of a Found Item in the event that the contact information in your Account is not accurate or current.

      4. We do not collect, store or arrange return of any Found Items to you or on your behalf.

      5. e. We do not and cannot guarantee that your Idtagit tagged item will be:

        1. Found;

        2. Reported to us as found;

        3. Returned to you by the Finder;

        4. Returned to you by the Finder at no additional cost to you;

        5. Returned to you by the Finder in any particular condition.

        Safe return of your Found Item to you by the Finder relies solely on the honesty and reliability of the Finder.

  • 7. Cancellation and Termination

    1. Once payment has been made and orders for Goods confirmed, the contract for supply of Goods is unable to be cancelled by you.

    2. Once your order has been confirmed, we will only cancel the contract where we are no longer able to supply the Goods ordered. In this event, you will be notified by email at the earliest possibility and all money paid by you to us will be fully refunded to you within 7 days of the date of notification.

    3. In the event of abuse of any part of the Idtagit system by any Customer (such as false reports of losses or finds), we reserve our rights to halt, suspend or terminate your account, both with respect to provision of ongoing services and/or future orders for Goods.

  • 8. Disclaimers

    1. We may make improvements or changes to our Website, the content, or to any of the Goods and services, at any time and without advance notice.

    2. You are advised that content of our Website may include technical inaccuracies or typographical errors. This is inevitable in any large website. We would be grateful if you bring to our immediate attention any errors that you find.

    3. We give no warranty and make no representation, express or implied, as to:

      1. the adequacy or appropriateness of the Goods for your purpose; and

      2. any implied warranty or condition as to merchantability or fitness of the Goods, to the greatest extent that such warranties and conditions may be excluded at law;

    4. Our Website may contain links to other Internet websites outside our power and control. You acknowledge and agree that we shall not be liable in any way for the content of any such linked website, nor for any loss or damage arising from your use of any such website.

    5. We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of our Website or the purchase of or use of our Goods.

    6. In any event, including the event that any term or condition or obligation on our part ("Implied Term") is implied into these conditions by law, then our liability is limited to the maximum extent permitted by law, to the value of the Goods you have purchased.

  • 9. System Security

    1. You agree that you will not, and will not allow any other person to violate or attempt to violate any aspect of the security of our Website.

    2. You may not use any software tool for the purpose of extracting data from our Website.

    3. You understand that any such violation is unlawful and that any contravention of law may result in criminal prosecution.

  • 10. Intellectual Property Rights

    1. The material contained on our Website is protected by copyright. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute the material on our Website, or create any other material using material on our Website, without obtaining our prior written consent.

    2. The Goods, services, websites, technology and processes contained in our Website may be the subject of other intellectual property rights owned by us. No licence is granted in respect of those intellectual property rights other than as set out in these Terms. Your use of our Website must not in any way infringe the intellectual property rights of any person.

    3. We will defend the intellectual property rights in connection with the Services and our Website, including copyright whether provided by us or by any other content provider (including copyright in text, graphics, logos, icons, images, audio clips, digital downloads, data, and software).

    4. We also claim copyright in the designs and compilation of all content of our Website-title and shall remain the sole property of us and/or the other content provider.

    5. Except as set out below, you may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the content of our Website, in whole or in part.

    6. You may not use our name or logos or trademarks or any other content on any website of yours or that of any other person without express written authority from us.

11. Miscellaneous provisions

    1. Nothing in this agreement or on our Website shall confer on any third party any benefit or obligation.

    2. If any of these terms is at any time held to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

    3. No waiver by us, in exercising any right, power or provision in this agreement shall operate as a waiver of any other right or of that same right at a future time; nor shall any delay in exercise of any power or right be interpreted as a waiver.

    4. In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of negotiation before commencing arbitration or litigation.

    5. We are bound by the Australian eMarketing Code of Practice March 2005.

    6. We are not liable for any breach of our obligations resulting from causes beyond our reasonable control including strikes of our own employees.

    7. This Agreement shall be governed by and construed in accordance with the laws of New South Wales, and you and we submit to the non- exclusive jurisdiction of its courts.